Privacy Policy

Last updated: June 2025

Who We Are

Root Canal Specialists is an endodontic specialty practice located at 5213 N. Oracle Rd, Tucson, AZ 85704, operated by Dr. Ron Malakpour, DDS, MS. We can be reached at (520) 333-3492.

This Privacy Policy explains what information we collect when you visit our website (rootcanal-specialists.com), use our online patient forms, or contact our office, and how we use and protect that information.

Information We Collect

We may collect the following types of information:

• Contact information — your name, phone number, email address, and mailing address when you contact us or submit an online form.
• Health information — medical and dental history you provide through our patient intake forms. This information is treated as Protected Health Information (PHI) under HIPAA.
• Insurance information — your dental insurance carrier and policy details when provided.
• Website usage data — pages visited, time spent on the site, browser type, and general location via cookies and analytics tools. This data is anonymous and not linked to your identity.

How We Use Your Information

We use the information we collect to:

• Schedule and manage your appointments
• Provide endodontic treatment and coordinate care with your referring dentist
• Process insurance claims and verify benefits
• Send appointment reminders and follow-up communications
• Improve our website and patient experience
• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

HIPAA Notice

As a dental specialty practice, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is handled in accordance with our HIPAA Notice of Privacy Practices, which is provided to all patients at their first visit and is available upon request at our office.

Our online patient forms are processed through PatientViewer, a HIPAA-compliant platform. Information submitted through those forms is encrypted and transmitted securely.

Cookies and Website Analytics

Our website uses Google Analytics to understand how visitors use the site. Google Analytics collects anonymous data such as pages viewed, time on site, and general geographic location. This data does not identify you personally and is used only to improve our website.

You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.

We do not use advertising cookies or share your browsing data with advertisers.

Third-Party Links

Our website contains links to third-party websites including Google Maps, CareCredit, Cherry, and PatientViewer. Once you leave our site, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any external sites you visit.

How We Protect Your Information

We take the security of your information seriously. Our website uses HTTPS encryption to protect data in transit. Patient health information is stored and managed in compliance with HIPAA requirements. Access to patient records is restricted to authorized staff members only.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal information, subject to legal and clinical record-keeping requirements
• Receive a copy of our HIPAA Notice of Privacy Practices
• File a complaint with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated

Children's Privacy

We provide care to patients of all ages including minors. For patients under 18, parental or guardian consent is required for treatment. We do not knowingly collect personal information from minors through our website without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: